Privacy policy

Personal data at Cracker's Tech is defined as any information concerning you that we may have obtained from you, or through your device during your use of our site and/or services.

You can exercise your rights at any time by contacting us by our Contact form or find the answers to your questions in our Privacy policy. Our company is subject to Luxembourg legislation and to the present and future directives of the European Commission.

The data collected by our intermediary are in particular:

• Your identity (full name)
• Your company name
• Your contact e-mail address
• Your postal address (head office and/or billing address)
• Your logo
• Your legal billing information (SIRET, VAT ID, Quote used...)
• The identity of our main point of contact at your company

This is not an exhaustive list, but as you understand, this data is only used to conduct our business with you and to provide you with services. This data is communicated to us by you.

However, in order to carry out our operations, we may need to conduct data research. This could be for our administrative obligations (such as locating a company's legal representative, finding a VAT number, or information concerning you) or, for example, after validating with you, to complete the work you have requested. This data will only be publicly available information.

Cracker's Tech uses the minimum necessary data about you. For example, we use your identity and address to generate invoices for your destination or data about you to create your website and set up your services. We do not target users.

Cracker's Tech shares your personal data only with its subsidiaries and partners under a very strict policy. Your data will not be resold or used by other organizations for commercial purposes under any circumstances.

At Cracker's Tech, we believe that respecting privacy relies on a strong security system. We employ administrative, physical, and technical security measures to protect your personal data, considering the nature and processing of personal data, as well as the threats. We continuously strive to improve these security measures to ensure the safety of your personal data.

At Cracker's Tech, we understand the importance of safeguarding children's personal data, meaning individuals under the age of 16 or the equivalent age specified by the law of your jurisdiction. That's why we have implemented additional processes and protections to keep children's personal data secure.

To access certain Cracker's Tech services, a child must have an identifier.

If we are informed that a child's personal data has been collected without proper authorization, it will be deleted as soon as possible.

To exercise your privacy rights regarding your child's information, please visit Privacy policy

Websites, online services, interactive applications, and ads from Cracker’s Tech may use cookies and other technologies like web beacons.

To know the cookies used by Cracker’s Tech, refer to the page Cookies policy.

Cracker's Tech products and solutions use the global internet network for information exchange between its various subsidiaries. Your personal data may be transferred to, or accessed by, our entities worldwide, including Cracker's Tech affiliates, to perform processing operations as described in this privacy commitment in connection with your use of our products and services. Cracker's Tech complies with laws regarding the transfer of personal data between countries to ensure the protection of your data, everywhere in the world.

Concerned about preserving the security of your personal data, we communicate these privacy and security rules to all employees, partners, and affiliates of Cracker's Tech and we apply a very strict policy in this regard within our company.

We collaborate with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replays to improve and market our products/services. Site usage data is captured using first and third-party cookies and other tracking technologies to determine product/service popularity and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and for advertising. For more information on how Microsoft collects and uses your data, visit the Microsoft Privacy Policy.

This information is confidential and is only used internally to analyze the relevance of our content. All data is anonymized and no link is established with your identity or with cross-platform tracking.

We work with Google Analytics and Google Search Console (from Google Inc.) to capture how you use and interact with our website. We use metrics, heat maps and session replay to improve and market our products/services. Site usage data is captured using first- and third-party cookies and other tracking technologies to determine product/service popularity and online activity. We also use this information for site optimization and advertising purposes. For more information on how Google collects and uses your data, please visit Google Privacy Policy.

This information is confidential and is only used internally to analyze the relevance of our content. All data is anonymized and no link is established with your identity or with cross-platform tracking.