black rotary dial phone on white surface

Get a local phone number in several countries

With our localized switchboard solution, you can obtain a local landline number in the country of your choice.

Personalized secretarial service for your calls

En cas d’indisponibilité ou d’appel de vos clients en dehors de vos heures d’ouvertures. Une véritable personne répond, en votre nom, collecte les coordonnées de l’appelant et vous les envois à l’adresse mail de votre choix. Vous disposez ainsi d’un véritable service de secrétariat personnalisé.

person working on blue and white paper on board

Customizable interactive voice server

« Tapez 1 pour parler à un conseiller, tapez 2 pour le service commercial, tapez 3 pour la direction ». Créer votre propre serveur vocal interactif avec nos solutions de standard téléphonique.

Professional Telephone Switchboards

The telephone has become an indispensable means of communication. We offer a range of telematics services to improve the way you greet your callers. Cracker's Tech's customized switchboard, for example, allows you to personalize the call tone, include music on hold, have the caller enter choices, or have a telephone line available in 140 countries.

Une annonce d’accueil personnalisée

Our switchboard allows you to customize the ringing tone as soon as your number is called by your correspondent: the message you have defined will be automatically announced.

This can be a text read by a voice synthesizer, or a recording you send us. We can also ask an actor to make a customized recording for you.

La possibilité d’avoir un serveur vocal interactif

Interactive Voice Response is ideal for directing a customer's call to the right department or branch.

It can also be used to enter access codes or direct callers to your company's internal extensions.

Personnalisation du déroulement de l’appel

With a switchboard, it's possible to set up logical conditions in the manner of an algorithm. For example, when a call arrives between 9am and 6pm, the call is routed to the company, but outside these times, the call is directed to the answering machine.

This is a simplified configuration, but it's entirely possible to design much more complex scenarios.

Avoir plusieurs lignes à l’international

Have a dedicated line in over 80 different countries? It's possible with our switchboard solution. Make unlimited calls to most countries in the world, at no extra cost.

Expand your business internationally and reassure your customers with local telephone numbers in their own regions.

A full range of telephone services included

Answering machine

Répondeur automatique configurable en cas d’absence

Musique d’attente

Keep your callers waiting with music

Recordings

Possibilité d’enregistrer chaque appels entrants/sortants

ACD queue

Gestion des files d’attente et de distribution des appels

VOiP line

Use the SIP protocol to make your calls

Smartphone integration

Configure your services on a cell phone

Audio Quality

Des protocoles d’encodage pour une haute qualité audio

Voice synthesis

Several Text-To-Speech voices are available