black rotary dial phone on white surface

Get a local phone number in several countries

With our localized switchboard solution, you can obtain a local landline number in the country of your choice.

white and black typewriter

Personalized secretarial service for your calls

In case of unavailability or calls from your clients outside of your business hours. A real person answers, on your behalf, collects the caller's contact information, and sends it to your chosen email address. This way, you have a genuine personalized secretarial service.

person working on blue and white paper on board

Customizable interactive voice server

«Press 1 to speak to a representative, press 2 for sales, press 3 for management.» Create your own interactive voice response system with our phone system solutions.

Professional Telephone Switchboards

The telephone has become an indispensable means of communication. We offer a range of telematics services to improve the way you greet your callers. Cracker's Tech's customized switchboard, for example, allows you to personalize the call tone, include music on hold, have the caller enter choices, or have a telephone line available in 140 countries.


A personalized welcome announcement

Cracker's Tech personalized welcome

Our switchboard allows you to customize the ringing tone as soon as your number is called by your correspondent: the message you have defined will be automatically announced.

This can be a text read by a voice synthesizer, or a recording you send us. We can also ask an actor to make a customized recording for you.

The possibility of having an interactive voice server

Cracker's Tech interactive voice server

Interactive Voice Response is ideal for directing a customer's call to the right department or branch.

It can also be used to enter access codes or direct callers to your company's internal extensions.

Customization of call flow

Cracker's Tech appeal frame

With a switchboard, it's possible to set up logical conditions in the manner of an algorithm. For example, when a call arrives between 9am and 6pm, the call is routed to the company, but outside these times, the call is directed to the answering machine.

This is a simplified configuration, but it's entirely possible to design much more complex scenarios.

Have multiple international lines

Cracker's Tech multiple lines

Have a dedicated line in over 80 different countries? It's possible with our switchboard solution. Make unlimited calls to most countries in the world, at no extra cost.

Expand your business internationally and reassure your customers with local telephone numbers in their own regions.


A full range of telephone services included

Answering machine

Configurable answering machine for when you are away

Hold music

Keep your callers waiting with music

Recordings

Option to record all incoming/outgoing calls

ACD queue

Queue and Call Distribution Management

VOiP line

Use the SIP protocol to make your calls

Smartphone integration

Configure your services on a cell phone

Audio Quality

Encoding protocols for high-quality audio

Voice synthesis

Several Text-To-Speech voices are available