Professional Telephone Switchboards
The telephone has become an indispensable means of communication. We offer a range of telematics services to improve the way you greet your callers. Cracker's Tech's customized switchboard, for example, allows you to personalize the call tone, include music on hold, have the caller enter choices, or have a telephone line available in 140 countries.
A personalized welcome message
Our switchboard allows you to customize the ringing tone as soon as your number is called by your correspondent: the message you have defined will be automatically announced.
This can be a text read by a voice synthesizer, or a recording you send us. We can also ask an actor to make a customized recording for you.
The option of an interactive voice server
Interactive Voice Response is ideal for directing a customer's call to the right department or branch.
It can also be used to enter access codes or direct callers to your company's internal extensions.
Customize your call flow
With a switchboard, it's possible to set up logical conditions in the manner of an algorithm. For example, when a call arrives between 9am and 6pm, the call is routed to the company, but outside these times, the call is directed to the answering machine.
This is a simplified configuration, but it's entirely possible to design much more complex scenarios.
Having several international lines
Have a dedicated line in over 80 different countries? It's possible with our switchboard solution. Make unlimited calls to most countries in the world, at no extra cost.
Expand your business internationally and reassure your customers with local telephone numbers in their own regions.
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