Privacy policy

Personal data at Cracker's Tech is defined as any information about you that we may have obtained from you, or through your device in the course of your use of our site and/or services.

You can exercise your rights at any time by contacting us by our Contact form or find the answers to your questions in our Privacy policy. Our company is subject to Luxembourg legislation and to the present and future directives of the European Commission.

The data collected by our intermediary are in particular:

• Your identity (full name)
• Your company name
• Your contact e-mail address
• Your postal address (head office and/or billing address)
• Your logo
• Your legal billing information (DUNS, VAT Intracom, quotation used...)
• The identity of our main contact at your company

This list is not exhaustive, but as you will have understood, this data is only used to carry out our activities towards you and to provide you services and products. These data are communicated to us by you.

However, in order to carry out our operations, we may need to carry out data searches, for our administrative obligations (such as searching for the legal representative of a company, finding a VAT number or information concerning you) or, for example, after validation with you, to carry out the work you have asked us to do. Only data that is already public.

Cracker's Tech uses only the minimum amount of information necessary to process your order. For example, we use your identity and address to generate invoices for you or your personal data to create your website and set up your services. We do not engage in user targeting.

Cracker's Tech only shares your personal data with its subsidiaries and partners in accordance with a very strict policy. Under no circumstances your data will be sold, or used by other organizations for commercial purposes.

At Cracker's Tech, we believe that respect for privacy is based on an excellent security system. We use administrative, physical and technical security measures to protect your personal data, taking into account the nature and processing of personal data, as well as threats. We are constantly striving to improve these security measures in order to guarantee the safety of your personal data.

At Cracker's Tech, we understand the importance of safeguarding the personal data of children, i.e. individuals under the age of 16 or the equivalent age specified by the law of your jurisdiction. That's why we've implemented additional processes and safeguards to protect the security of children's personal data.

To access certain Cracker's Tech services, a child must have a login.

If we are informed that a child's personal data has been collected without proper authorization, it will be deleted as soon as possible.

To exercise your privacy rights regarding your child's information, please visit Privacy policy

Cracker's Tech websites, online services, interactive applications and advertisements may use cookies and other technologies such as web beacons.

To find out which cookies are used by Cracker's Tech, please refer to Cookies policy.

Because Cracker's Tech products and solutions use the global Internet to exchange information among its subsidiaries, your personal information may be transferred to, or accessed by, our entities worldwide, including Cracker's Tech affiliates, for processing as described in this Privacy Policy in connection with your use of our products and services. Cracker's Tech complies with laws regarding the transfer of personal data between countries to ensure the protection of your data anywhere in the world.

We work with Google Analytics and Google Search Console (from Google Inc.) to capture how you use and interact with our website. We use metrics, heat maps and session replay to improve and market our products/services. Site usage data is captured using first- and third-party cookies and other tracking technologies to determine product/service popularity and online activity. We also use this information for site optimization and advertising purposes. For more information on how Google collects and uses your data, please visit Google Privacy Policy.

This information is confidential and is only used internally to analyze the relevance of our content. All data is anonymized and no link is established with your identity or with cross-platform tracking.